Terms of Service
Effective : [date the new terms go live] · Last updated : same
These Terms of Service ("Terms") govern your use of optimalaz.com and the services provided by OPT — Optimal Performance Training, LLC ("OPT", "we", "us") in Mesa, Arizona.
By using our website or booking any service, you agree to these Terms. If you don't agree, please don't use the site or book services.
1. Who can use OPT
You must be at least 18 years old to book services online or sign up for membership without a parent/guardian. Minors may participate in OPT services only with a signed parent/guardian consent form.
You agree to provide accurate information when you book, register, or fill out forms on the site.
2. The services we provide
OPT Beyond Fitness offers personal training, group fitness classes, beginner and advanced training, and related services at our Mesa, AZ location. Specific terms — schedules, pricing, cancellation rules, refund policies — are provided when you book or sign up for a program. Those program-specific terms are part of these Terms.
3. Health, safety, and your responsibility
Fitness training carries inherent risks. By participating in any OPT Beyond Fitness program, you acknowledge that :
- Physical training can cause injury, even with proper supervision.
- You are responsible for your own health. Consult a doctor before starting any exercise program — especially if you have a medical condition, are pregnant, or are recovering from injury.
- You will tell your coach about any condition, injury, medication, or limitation that affects your ability to train safely.
- You will follow your coach's instructions during sessions.
- If you feel pain, dizziness, or anything unusual during training, you will stop immediately and tell your coach.
OPT, its trainers, and staff are not liable for injuries, illness, or losses arising from your participation, except where caused by gross negligence or willful misconduct on our part. You may be asked to sign a separate liability waiver before training — that waiver is in addition to (not in place of) these Terms.
4. Bookings, cancellations, and refunds
Free trials : booking a free trial doesn't obligate you to become a paying client. Cancel any time before your scheduled slot — preferably with 24 hours notice so we can offer the slot to someone else.
Paid programs : the cancellation, refund, and rescheduling policy for each program is provided when you sign up. In general :
- Personal training packages are non-refundable once started but can be paused for medical reasons.
- Group fitness memberships can be cancelled with 30 days notice.
If a program-specific term conflicts with these general terms, the program-specific term controls for that program.
5. Payment
When you become a paying client, we process payment through a third-party processor. You are responsible for keeping your payment information current. Failed payments may result in your membership being suspended or cancelled.
We don't charge hidden fees. Sales tax (where applicable) is added at checkout.
6. Conduct at the gym
OPT Beyond Fitness is a community space. You agree to :
- Treat trainers, staff, and other members with respect.
- Wipe down equipment after use.
- Follow safety rules posted in the gym.
- Not photograph or record other members without their consent.
- Not show up impaired (alcohol, drugs).
OPT Beyond Fitness reserves the right to refuse service or cancel membership for conduct that endangers or disrespects other members or staff. Refunds in cases of cancellation for cause are at OPT's discretion.
7. Website use
When you use optimalaz.com, you agree :
- Not to attempt to break, scrape, overload, or otherwise disrupt the site.
- Not to use the site for unlawful purposes.
- That information on the site is provided for general purposes — fitness, training, and program descriptions are not medical advice.
8. Content ownership
The content on this site — text, images, video, logo, design — is owned by OPT Beyond Fitness or licensed to us. You may not reproduce, redistribute, or use it commercially without our written permission.
If you submit content to us (a testimonial, a photo, a review), you grant us a non-exclusive, royalty-free license to use it on our site and marketing materials. You can withdraw permission at any time by writing to beyondfitaz@gmail.com ; we'll remove the content within 30 days of your request.
9. Third-party services
Our site uses third-party tools — analytics (Google Analytics or similar), email, payment processing. Each tool has its own terms and privacy policy. By using our site, you also agree to those terms when they apply to your use.
10. Disclaimers
The website and our services are provided "as is" without warranty of any kind, except as required by law. We don't guarantee that the site will be available 24/7 or that program results will match any specific outcome — fitness results depend on the person, the work, and many factors outside our control.
11. Limitation of liability
To the maximum extent permitted by Arizona law, OPT's total liability to you for any claim related to these Terms or our services is limited to the amount you paid OPT in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages.
This section doesn't limit our liability for gross negligence, willful misconduct, or anything that can't legally be limited.
12. Disputes
If something goes wrong, please talk to us first. Email beyondfitaz@gmail.com and we'll work with you to resolve it. Most issues can be solved this way.
If we can't resolve a dispute informally, both sides agree to attempt mediation in Maricopa County, Arizona, before any litigation. If mediation fails, disputes are subject to the jurisdiction of the state and federal courts located in Maricopa County, Arizona, and governed by Arizona law.
13. Changes to these Terms
We may update these Terms as our services change or laws evolve. If we make material changes — meaning changes that affect your rights or obligations — we'll notify clients by email at least 30 days before the change takes effect. Your continued use of the site or services after a change means you accept the updated Terms.
14. Contact
Questions about these Terms :
OPT — Optimal Performance Training, LLC
745 W Baseline Rd, Suite 18
Mesa, AZ 85210
beyondfitaz@gmail.com
(480) 213-1210
These Terms are written in plain language and don't try to hide anything. If anything is unclear, ask us — we'll explain.